Privacy policy

Privacy Policy

Last updated: 2026

At tradezo.co, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit or interact with our website, we may collect the following types of information:

Personal Information

This includes information you voluntarily provide to us, such as:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely via third-party payment gateways)

  • Any information you provide when contacting customer support

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the site

  • Referring URLs

This data helps us understand how customers use our website and improve our services.

2. How We Use Your Information

We use the information we collect for purposes including:

  • Processing and fulfilling orders

  • Communicating with you about your purchases, account, or inquiries

  • Providing customer support

  • Improving our website, products, and services

  • Sending promotional emails or updates (only if you opt in)

  • Preventing fraud and ensuring secure transactions

  • Complying with legal and regulatory requirements

We only collect and use information that is necessary for legitimate business purposes.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience.

Cookies help us:

  • Remember your preferences

  • Keep items in your cart

  • Analyze website traffic and performance

  • Improve functionality and user experience

You can choose to disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

4. Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our business, including:

  • Payment gateways

  • Shipping and logistics partners

  • Email and marketing platforms

  • Analytics services (such as Google Analytics)

These third parties are only permitted to use your information to perform services on our behalf and are required to protect your data.

We do not sell, rent, or trade your personal information to third parties.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

Our website uses secure servers, encryption, and industry-standard safeguards. While no method of transmission over the internet is 100% secure, we strive to protect your data using best practices.

6. Your Rights as a Customer

As a customer, you have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate or incomplete information

  • Request deletion of your personal data, subject to legal obligations

  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the details provided below.

7. Compliance with Indian Laws

This Privacy Policy is designed to comply with applicable Indian laws and regulations, including the Information Technology Act, 2000 and related data protection rules.

By using our website, you consent to the collection and use of your information as described in this policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last updated” date.

We encourage you to review this policy periodically.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Website: tradezo.co
Email: latikabharadvaj@gmail.com
Address: bakarganj road patna 800004